A National Look at New Staffing Models
This study investigates how senior housing officers are redesigning the traditional resident assistant model in response to intense fiscal, legal, and social pressures. By analyzing the decision-making of these leaders through the lens of institutional theory, the research reveals that staffing changes are often driven by a need to conform to industry trends rather than finding a perfect, universal solution.
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This presentation shares findings from a nationwide study of over 70 institutions to highlight emerging student staffing models that are replacing the traditional RA role. Participants will explore the environmental pressures driving these shifts and receive a "playbook" of actionable strategies to improve staff well-being and community effectiveness. Ultimately, the session provides housing professionals with the data-driven tools needed to implement successful, evidence-based organizational changes.
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This handout outlines the various staffing models and their respective pros and cons as discussed in the SEAHO presentation. It also highlights key strategies from the "playbook"; however, for a deep dive into the full framework and research, please refer to the complete dissertation.
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